Issue 54Jan/Feb 2012

WHEN I WAS A KID, growing up in the 70s and 80s, there was already talk of business travel eventually being replaced by some kind of new-fangled videophone set-up. My fear was I'd never go on exciting trips like my dad and his colleagues - it would all be done electronically. I was worried the grownup me would be stuck in a dreary office, meeting people via some futuristic piece of tech - a device combining those clattering telex machines and the flickering holograms in star wars. I'd never fly on concorde!
Well, I was right about Concorde (though wrong about the reasons) and quite prescient about the Star Wars/telex combo - internet-linked technology has lived up surprisingly well to George Lucas's 70s fantasies. But I was obviously wrong about the demise of business travel.
Throughout this issue you'll find evidence to the contrary: despite much doom-mongering by politicians and economists, there are forecasts of moderate rises in business travel demand this year - hand-in-hand with price rises.
But in many instances those price increases have as much to do with fuel and tax hikes as with booming businesses. So fare rises and more travel may be degrees of good(ish) news for suppliers and agencies, but a double-whammy for buyers. An over-riding theme in this issue is squeezing every last drop of value out of travel and meetings spend - and that includes virtual meetings.
On reflection, George Lucas and I weren't too wide of the mark - virtual conferencing is becoming ever more prevalent and sophisticated. It continues to advance in terms of product and distribution - see Sabre's deal with Polycom to launch a global reservation system for booking virtual facilities. With fuel prices and travel taxes on the march, every boss with an eye on the bottom line is going to be watching developments closely for savings opportunities. And the financial incentive to go virtual is increasing as carbon trading develops.
But as ever, we want to know what your experience is, so I'll be updating you soon about a (brief but thorough) reader survey to ensure BBT, as the leading UK publication for corporate travel buyers, is providing you with precisely the content you need - and some rather nice prizes to tempt you to take part. In the meantime, whatever's on your mind, drop me a line at prevel@panaceapublishing.com or via the bbt readers' group on linkedin.com here's to a successful and prosperous 2012 - keep in touch.
Paul Revel, editor
Interview: Patrick Dempsey, Premier Inn
Interview: Anthony Drury, American Express
Legal: Unravelling the red tape
Talking tech in Texas
Conference report: EIBTM, Barcelona
GTMC London conference
ACTE/MS-UK autumn forum
Grabbing the middle ground
According to Amon: All bunged up
Westminster watch: Southern comfort
What lies ahead in 2012
Business incentives
Leaders of the pack
To travel or not to travel? That is the question...
Social media: User reviews
False economy?
Knowledge is power
Please take your seats
Keeping the customer happy
Buying meetings: What's hot in 2012
Managing meetings in... Paris
Tech talk: Ancillaries
HRG boss receives honorary degree
HRG chief executive David Radcliffe was awarded an honorary degree at the Glion Institute of Higher Education in Switzerland, as recognition of his services to the corporate travel industry.
ACTE forum: Royal Mail procurement boss advises buyers
A PESTLE analysis is a useful way for travel managers and buyers to shape their strategy, according to the best practice director for the Royal Mail’s group procurement department, Corin McGrath.
Egencia acquires Traveldoo
Travel management company Egencia has bought online booking agency Traveldoo. Egencia senior vice-president Christophe Peymirat said the acquisition of the self-booking tool is part of a “multi-brand” expansion strategy.
WTM moots greater corporate focus
World Travel Market (WTM) is looking to increase content and opportunities for the corporate sector.
Troubled Kingfisher’s Oneworld launch date confirmed
FEBRUARY SEES ONEWORLD BECOME the first airline alliance to officially welcome an Indian airline. The joining ceremony is due to take place on February 10.
ARIK Air restarts London-Abuja link and expands regional flights
NIGERIA’S ARIK AIR has recommenced flights between London Heathrow and Abuja, since December flying daily between the two capitals using a B737-800 aircraft in a two-class configuration (16 in business, 126 in economy).
All-business to Hong Kong
HONG KONG AIRLINES HOPES its new all-business class flights between London Gatwick and Hong Kong will capture the interest of business travel buyers.
Heathrow: record-breaking year and more in 2012
Heathrow is expected to record its highest annual passenger numbers in 2011, despite a dip in traffic over the last few months.
Trainline retains TMC contract
Key Travel has renewed its agreement with Thetrainline.com to book all its UK rail tickets for clients. The contract, worth annually more than £3 million, will last for four years.

