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CAA Monarch rescue scheme ‘off to great start’

The Civil Aviation Authority (CAA) flew nearly 12,000 passengers affected by the collapse of Monarch Airlines back to the UK yesterday, with a similar number due to return today (October 3).

Monarch ceased trading in the early hours of October 2, leaving 110,000 customers abroad with no return flights and hundreds of thousands more with cancelled holidays and flights. The CAA immediately launched a recovery programme to acquire more than 30 planes to help stranded passengers get home. The organisation plans to continue ‘rescue’ flights until October 15.

The collapse is the largest in history for a UK airline and has left nearly 1,900 staff jobless. Chief executive Andrew Swaffield has apologised to customers on the BBC’s Today programme and blamed the collapse on a “reduction in ticket prices” due to problems with terrorism and “the closure of some markets like Turkey, Tunisia and Egypt”.

Customers affected by the cancellations are advised to continue checking the CAA’s dedicated Monarch website – monarch.caa.co.uk – for updates on replacement flights to the UK and how to claim a refund for your tickets.  

Comments

Flew back to Luton from Mahon on Monday aboard a Chartered Greek A320 Orange2Fly aircraft arranged through the CAA.
At Mahon airport the Foreign Office had people from the U.K and Palma assisting passengers.
If Monarch had managed to provide the level of service of the Foreign Office, The CAA, and the pilots and cabin attendants from Orange2Fly, they may well have still been in business making a profit

Philip Silvert's picture
Philip Silvert (not verified)

Well Phillip you've clearly never gone through redundancy have you! Whilst I didn't work for Monarch at the time it folded I knew many of their Cabin Crew and Pilots and can assure you they operated with professionalism, passion and enthusiasm for the company. They have been through a lot over recent years, loss of their final salary pensions, 45% pay cuts, forced part time working - all in the interest of trying to save the company they were so attached to! Years upon years of poor management (well before Greybull), lack of investment and cautious expansion lead to where the company is today. Aggressive competition, fuel prices and terrorism have all attributed to Monarch's demise. Those of you abroad are being repatriated home thanks to the ATOL scheme, a scheme to which other airlines don't sign up to. Whilst you haven't got home via Monarch might I suggest you show a little more compassion for those who now don't have a job, those who have mortgages to pay, those who's jobs are so specialised that they won't be re-employed and earning money over night. Managers can come and go, pilots are specialised and it typically takes 2-3 months worth of retraining when joining another airline. Put yourself in a senior Captains shoes..... 55-60 years old.... if s/he moves to another airline they are likely to have to go to the bottom of the pecking order and start climbing the ladder to the ranks of Captain again.
The loss of this airline established in 1968 is a tragedy and flippant comments such as yours are neither constructive or helpful, especially to those who are now out of work!

James Blightypilot's picture
James Blightypilot (not verified)

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