Medical and security specialists International SOS and Control Risks have launched new security desks in Paris and Frankfurt to provide clients with enhanced local support.
The new desks follow success with localised Japanese, Korean and Chinese-speaking security desks in Tokyo, Seoul and Beijing, which launched in 2012.
The desks are now ‘live’, handling security cases and distributing weekly forecasts in French and German. Both are supported by a global platform and are capable of providing 24-hour support 365 days a year.
Mick Sharp, chief operating officer of travel security at International SOS and Control Risks, commented: “The delivery of accurate and insightful security risk management support is tied directly to an understanding of cultural nuance and language capabilities. Being able to provide consulting advice, training and assistance in local language, combined with our global expertise and support, results in robust preventative security risk management measures for our clients and members. It also dramatically improves response during major escalations, such as natural disasters and security incidents.
“With the global economy continuing to grow, the increasing awareness of potential security risks and growing emphasis on duty of care, organisations are seeking comprehensive measures to protect the workforce and resilience of their business. Our in-market led approach is already proving extremely successful and we are pleased to be strengthening this localised expertise and support with the opening of these two new security desks in major European markets.”