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For Business, Corporate Travel & Meeting Buyers & Arrangers

Concur strikes BA and Iberia deal to help capture ‘direct spend’

British Airways and Iberia have agreed a partnership with Concur that allows buyers to capture bookings made direct with the airlines via TripLink.

Triplink is Concur’s tool that captures data from flights, hotels and cars booked outside of normal corporate booking channels, which it says gives buyers an insight into “invisible spend”. A similar deal was struck with Lufthansa last year.

Concur claims by integrating the airlines’ channels with the tool will improve compliance and duty of care.

“Duty of care responsibilities are greater than ever for companies today,” said Concur president Mike Eberhard. “Knowing where employees are and having the ability to reach them is a key priority for many businesses.”

He added: “By integrating Concur TripLink with UKs and Spain’s leading global premium airlines, we are now able to solve a massive duty of care challenge for our customers on a global scale.”

Adam Daniels, chief commercial officer, at British Airways, said: “In today’s fast-paced mobile and data-driven world, it is more important than ever before for companies to oversee their employees’ travel bookings and expenses. By integrating with TripLink we are offering this capability to a wide range of companies, regardless of how they book.”

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