Travellers are changing – their behaviour, needs and expectations differ from even 10 years ago driven by advances in technology and consumer adoption.
This paper presents an overview of key trends driving change, customer expectations, staffing and technology needs, online growth opportunities, and outlines a strategy for introducing online capabilities to your business.
It includes insights from Sabre experts and examples of how travel agents have benefitted from working with new technology.
Download now and start the steps to becoming a successful online travel business.
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