Events

Keeping the customer happy

Satisfying specific buyer demands is the key focus of the 2012 Business Travel Show, event director David Chapple tells Jonathan Hart A BIG INCREASE IN exhibitors and a newly-tailored, buyer-led...

ACTE/MS-UK autumn forum

More than 50 buyers debated topical issues with suppliers and agents at the ACTE/MS-UK Corporate Travel & Expense Management Forum in central London. Paul Revel reportsBCD MANAGING DIRECTOR...

GTMC London conference

Regulation was the topic of the day at the Guild of Travel Management Companies’ London conference. Sara Turner reports HELD AT THE ST PANCRAS Renaissance Hotel in London, keynote speakers at the...

HBAA Forum

The Hotel Booking Agents Association annual forum, held in Manchester, attracted more than 300 hospitality industry agents and suppliers – and Bob Papworth THE UK’S NEW “experience economy” –...

Working for change

The Guild of Travel Management Companies’ annual conference looked at ways the industry can drive forward together. Sara Turner reports THE GTMC’S ANNUAL CONFERENCE in Abu Dhabi in May...

Social media: Connect & rule

The Association of Corporate Travel Executives’ annual Global Education Conference looked at new ways of connecting people, Sara Turner reportsWhether it’s videoconferencing, gaming,...

Euro rail summit

Delegates from across Europe met on the Cote D’Azur to discuss the future of European rail travel. Martin Ferguson reports from the Amadeus Total Rail Forum in Nice HARMONY ON PARIS ROUTE...

Great minds

A group of the industry’s most talented joined together in London to compare their experiences and lessons learned from spring’s volcanic ash crisis. Martin Ferguson and Bob Papworth...

Green wash-out

While the world’s leading politicians failed miserably in their efforts to establish a united global strategy to combat climate change, business travel is poised for change. Tricia Holly-Davis...

Strictly ITM

While leading lights from the ITM took to the dance floor to entertain delegates, there was some strictly serious talking going on in the debating chambers. Bob Papworth reports The newly...

Winning ways

BBT’s annual Diamond Awards were not only an opportunity for the big names in travel to take a winning bow, but also for behind the scenes staff to receive recognition. Colin Ellson reports IN...

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