The myth of the millennial

Millennials are undeniably digital natives, but is it fair to carry on pigeonholing them? By 2020, half of the global workforce will be made up of millennials. And we are repeatedly told that...

Social media: buyers beware?

The use of social media by business travellers is growing. How should travel buyers respond to this phenomenon, and does it have a place in the policy, asks Rob Gill?Follow any major transport...

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