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BBT March/April 2019 cover
March/April 2019

mystery buyer

Cyber security graphic
7 Nov 2018
Are we applying the same duty-of-care standards to IT security as we do to our travellers?
16 Mar 2018
Many younger business travellers ignore corporate travel policies, but travel buyers have a duty to enforce the rules
Green technology - travel suppliers need to do more to improve sustainability
19 Jan 2018
We travel buyers can only do so much – then sustainability has to be down to suppliers…
Some hotels have introduced a new 48-hour cancellation policy
4 Dec 2017
The introduction of 48-hour cancellation is not such a big deal, says our mystery buyer
HS2 Euston station
27 Aug 2017
HS2 is being sold to us as a high-speed line, but is that what we are getting?
Train on tracks
3 Aug 2017
A thriving UK Plc needs a modernised rail service – so the new government must commit to upping its game
31 May 2017
Meeting the challenge… Whether they like it or not, travel managers have the right skills to tackle meetings spend
31 Mar 2017
BBT’s mystery buyer is frustrated over the widespread unbundling of flight fares
Air India Dreamliner 787
17 Jan 2017
Row of seats on domestic flights will be reserved for lone female travellers
12 Jan 2017
Our frustrated buyer would like to see credit where credit’s due
20 Oct 2016
Our buyer has fears over the recent surge in hotel consolidation...
9 Aug 2016
Our mystery buyer asks should all policies and programmes meet duty-of-care requirements regardless of gender…
17 Jun 2016
Our mystery buyer considers whether complacency and cost-cutting can contribute to modern slavery
20 Apr 2016
Our Mystery Buyer says that suppliers - from rail operators to hotels - are letting corporates down
22 Jan 2016
Our latest mystery buyer calls for more support from the top level on security for meetings and events
7 Dec 2015
Our mystery buyer makes a heartfelt plea to serviced apartment providers
1 Jul 2015
Our mystery buyer calls for transparency from both sides when negotiating
Mystery buyer
21 Apr 2015
BBT's mystery buyer demands the super profile we’ve been promised by TMCs for years
Mystery buyer
10 Mar 2015
BBT’s mystery buyer talks through sales staff turnovers, RFPs, younger travellers and preferred suppliers
Mystery buyer
28 Jan 2015
Our anonymous travel buyer bemoans the inconsistency that exists around airport security