Glossary

Baffled by an acronym? Our corporate travel glossary should help clear away misconceptions and have you talking like a pro.

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AVOD

Audio Visual On Demand: A type of InFlight Entertainment system (see IFE) which gives passengers access to TV programmes, movies and music, all stored on a onboard server. Manufacturers include Panasonic Avionics Corporation, Thales Group, Rockwell Collins and LiveTV.

BAR UK

Board of Airline Representatives in the UK: The industry association for scheduled airlines undertaking business in the UK. It represents 86 scheduled airlines in the UK in their dealings with government, government departments, regulators and airport operators. www.bar-uk.org

BATA

British Air Transport Association is the trade body for UK-registered airlines. The 10 member airlines are: Bmi, British Airways, DHL, Easyjet, Flybe, Jet2.com, Monarch, Thomas Cook, Thomson Airways and Virgin Atlantic.

billback

A system whereby instead of a traveller settling directly with a travel supplier (ie: paying a room bill on departure), the hotel sends the bill directly to the TMC to settle, and is the reimbursed in turn by the corporate client.

BRIC

Brazil, Russia, India and China – the major emerging economies of the world

BSP

Billing and Settlement Plan – a system used by IATA-accredited passenger sales agents to allow the selling, reporting and remittance of air ticket sales

BTA

The Business Travel Association – formerly the GTMC, the major UK-based association representing TMCs

BTC

Business Travel Coalition: Founded in 1994, the mission of Business Travel Coalition is to bring transparency to industry and government policies and practices so that customers can influence issues of strategic importance to their organizations (source: www.businesstravelcoalition.com).

BTMS

Business Travel and Meetings Show (now the Business Travel Show)

BTS

Business Travel Show (formerly the Business Travel and Meetings Show)

CAA

Civil Aviation Authority (UK): Oversees and regulates all aspects of aviation in the UK. It was established under the Civil Aviation Act in 1972.

CAI

Compagnia Aerea Italiana: An Italian consortium which bought Alitalia in 2008. Translates as Italian Airline Company.

CBI

The Confederation of British Industry represents around 240,000 businesses that employ around a third of the private sector workforce in the UK. The CBI has offices across the UK as well as representation in Brussels, Washington, Beijing and Delhi which promote British business around the world.

CSR

Corporate Social Responsibility: A concept whereby companies and organisations form policies for the good of society. Responsibity is taken for the impact which an organisation’s activities have on, for example, customers, employees, shareholders and the environment. It also entails a duty of care towards its employees.

DfT

Department for Transport: The UK government department responsible for the English transport network, as well as transport matters in Scotland, Wales and Northern Ireland that are not devolved.

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