In this issue we publish the 2015 Hotlist – our annual guide to the drivers of change in business travel.
We also look at how hoteliers try to strike a balance between the loyalty of the traveller and keeping the corporate buyer onside.
Our feature on emotional intelligence finds out how to use communication skills to optimise interactions with all your stakeholders. And we explore managing travel for NGOs, and publish a comprehensive round-up of education opportunities for travel professionals.
Plus all the regulars: conference reports, news, reviews and interviews, analysis, expert advice and more.
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We hope you find the issue informative and engaging – as always, your feedback is welcome: contact
editor Paul Revel at firstname.lastname@example.org