In this issue, we look at changes in the industry and the impact these are having on your travel programme and your relationships with TMCs.
We also have the full list of winners from the 2016 Business Travel Awards, we analyse new data protection laws, examine the UK hotel market, explore airlines' premium cabins, and report all the news from the recent Business Travel Show.
Plus there are all the regulars: news, reviews and interviews, Databank, analysis, advice and more
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We hope you find the issue informative and engaging – as always, your feedback is welcome: contact editor Paul Revel at firstname.lastname@example.org