Global assistance and claims company CEGA (part of Charles Taylor) and risk management firm Solace Global have been appointed to provide the Intrinsic risk management service to Lush Fresh Handmade Cosmetics.

Intrinsic provides a range of bespoke, integrated medical and security travel solutions to help businesses minimise risk for travelling employees, operations and stakeholders.

Lush will utilise a centralised platform for its risk management needs, preparing employees for travel to – and supporting them in – challenging markets around the world.

The company will also benefit from pre-travel medical and security e-training, 24/7 awareness of real-time medical and security risks in relation to travellers’ locations and face-to-face briefings, as well as risk management and emergency responses accessible via a Lush-branded app.

Nathan Holloway, business development manager for CEGA, said: “Our custom-made solution gives Lush’s travelling employees the knowledge and support they need to do their job overseas, and enables colleagues in the UK to know exactly how close employees are to medical and security risks abroad. Crucially, it reassures them that all their travel risks are being mitigated and managed in one place. As an existing provider of global medical assistance to Lush, we’re delighted to be developing our partnership in this way and to be supporting a company whose values we share.”

Amanda Taylor, head of travel for Lush, added: “Our teams are travelling further afield to buy raw materials for our products and to support our global brand and worldwide sustainable projects, and this has provided reassurance to our travellers that wherever they are, we are able to support them in any time zone, 24 hours a day at the touch of a button.

“Our partnership with CEGA and Solace has also added a high level of support for our travellers from the planning of a trip to their return home and we are delighted to be working with them.”;

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