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Employers ‘must do more’ to protect travellers

Business travellers at an airport

With police stepping up advice campaigns in the face of increasing terror attacks around the world, the Health Insurance Group is asking if employers can do more for both overseas staff and business travellers to help them feel better prepared and protected in the event of an emergency.

Research by Concur shows that of 53 per cent of business travellers who have been near a major incident, 41 per cent said they had not been contacted by their employer, raising concerns over whether companies are following through with duty of care. The Health Insurance Group says firms need to be better prepared for any kind of incident.

Sarah Dennis, head of international for the Health Insurance Group, said: “Situations can change rapidly and without warning due to a political situation or natural disaster, making previously safe areas dangerous. Employers need to be better prepared, and having appropriate cover helps them to meet their duty of care wherever their staff are working.”

The group points to a survey by ABTA that shows half of travel managers said their staff had experienced at least one issue in the last 12 months, with natural disasters and extreme weather among the most common incidents. The Health Insurance Group comments that employers should keep business travellers up to date with warnings issued by the Foreign and Commonwealth Office, as well as establish evacuation policies and ensure they purchase relevant insurance cover.

“Making sure adequate protection is in place not only enables a company to fulfil its legal duty of care obligations, it is reassuring for staff to know they are protected,” the group said. 

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