Sign up to newsletter

Magazine subscription

July/August 2017
For Business, Corporate Travel & Meeting Buyers & Arrangers

Chaos at Stansted as security scanners fail

Stansted airport

Passengers travelling from Stansted were forced to miss their flights due to an IT failure at the airport today (May 9).

Faulty security scanners meant that many travellers had to endure delays of up to two hours with reports that this caused hundreds of travellers to miss their flights.

The airport, which is part of Manchester Airports Group (MAG), said it had now resolved the IT issue with the X-Ray scanners. The problem first started at around 4.30am.

Passengers took to social media to complain about the situation and also reported long queues at the airport to rebook flights.

Stansted airport said in a Tweet: “Thank you for your patience and cooperation while we're working hard to assist you with your onward journey.

“We would like to confirm that an earlier IT issue in the main security area has now been resolved. We apologise for any inconvenience this might have caused.”

Comments

Won't 'rebooking' incur massive charges? Most 'walk-on' fares for airlines are several times higher than advance fares booked a long time ahead.

Noam Bleicher's picture
Noam Bleicher (not verified)

Add new comment