American Express Global Business Travel (GBT) has signed a commercial agreement in the US with Lola.com, a self-service managed travel solution aimed at growing businesses.
Lola.com offers software that allows businesses to manage their travel programme “without sacrificing the traveller experience”. The platform enables companies to create a policy that employees can follow when booking.
GBT says the partnership – currently operational in the US only – will combine its own established business relationships with the “personalised simplicity” of Lola.com’s technology.
Initially, the programme will be designed to deliver real-time reporting, duty of care, a simple set-up, dynamic and agile travel policy, one-click expense integration, and VIP traveller experience (including 24/7 support, a mobile app and proactive notifications of potential problems), as well as the integration of GBT’s content from the Preferred Extras programme onto Lola.com’s platform.
Philippe Chereque, president of American Express GBT, commented: “Investment in solutions that provide simple and effective experiences to our clients and their travellers is central to our long-term strategy. Combining Lola’s nimble approach to business travel solutions with American Express GBT’s global footprint, supplier relationships and platforms creates a compelling and unique product for our mutual clients.”
Paul English, founder and CTO of Lola.com, added: “Lola.com’s Agile Travel Management is the travel management solution of the future. Built by the same designers who brought effective tools to DIY leisure travel with Kayak, this programme has the potential to transform booking platforms in the business travel industry. Teaming up with American Express GBT enables us to greatly expand the impact of our capabilities, and we’re excited to combine talents on this journey.”