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HRG achieves Level 3 NDC certification

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HRG has been awarded IATA Level 3 certification for New Distribution Capability (NDC), allowing it to connect directly with IATA member airlines for new NDC content and bookings.

Level 3 certification under IATA’s NDC initiative means HRG can extensively use the Offer and Order Management API.

Bill Brindle, COO of HRG, said: “In the current and future market, buyers want more choice. Sellers want more channels to market. Everyone wants more innovation – and new ways of delivering value. This is a significant period of change. New technology, new distribution, new deal structures, new products and services – all delivered in a new digital world for the customer.”

The news comes on the same day that HRG released its financial results for the six months to September 30, which shows the company’s revenue slightly down at a time when it is ‘investing in its future’.

Total revenue was down 7 per cent compared to 2016, while the underlying operating profit decreased 17 per cent. However, HRG says it expected the decline owning to investment in the ‘strategic future’ of the organisation.

CEO David Radcliffe commented: “I’m delighted to see early and positive results from our new strategy for growth, the first phase of which has seen us invest in the future of our business. Performance is in line with our expectations and as previously indicated, this year is one of transition as we invest to accelerate growth and our investment to date is reflected in these numbers. Our re-focused growth strategy and the actions we are taking have been well received in our markets, with a pleasing number of new blue chip client wins reflecting the high-quality proposition of our technology platform, as well as our known reputation for delivering excellent service.

“Looking ahead to the full year, we are confident that we will deliver on our expectations and that our strategy positions us to accelerate growth across the group over the medium term. Reflecting this confidence in the future, the board has declared an interim dividend payment up 6 per cent on the prior year.”

Earlier this year, HRG was number two on our list of the Top 50 Leading TMCs.

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