Welcome to the March/April 2019 issue of BBT.
In this issue, we present a handy guide to troubleshooting to help buyers maintain control in the Wild West of travel management.
We also take a look at the winners from January's Business Travel Awards 2019 and ask if the Williams Review of the UK's railways will bring about any real improvements.
Elsewhere, we find out why some travel buyers are reassessing the value of flying premium class, look at the pitfalls of asking staff to book travel as an additional duty and present our round-up of the news from February's Business Travel Show. We also examine the causes for switching TMCs, get an in-depth view of CSR initiatives in the hotel sector and discover how serviced apartments are evolving for corporates.
Plus of course all the regulars: news, reviews and interviews, conference reports, analysis, advice and more.
We hope you find the issue informative and engaging – as always, your feedback is welcome: contact us at firstname.lastname@example.org.
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